Brio Privacy Policy

1. Who We Are

Brio is a planning and productivity app designed to help you organize tasks, routines, reminders, and your daily timeline.

For purposes of applicable data protection laws, Brio is the controller of personal data processed through the Service, except where third parties such as Apple, Mixpanel, Firebase, or Superwall act as independent controllers or processors for their own services.

2. Scope

This Privacy Policy applies to information processed through:

the Brio iOS app;
Brio widgets and widget-related storage;
Brio subscription and paywall flows;
Brio communications with you about support, legal requests, and policy updates.

This Privacy Policy does not govern third-party services that you access through or alongside Brio, including Apple Calendar, iCloud, the App Store, Firebase, Mixpanel, or Superwall. Those services operate under their own privacy notices and terms.

3. Information We Collect

We collect information in the following categories.

A. Information you create in Brio

This includes content and settings you enter or generate in the app, such as:

task titles, notes, dates, times, durations, reminders, subtasks, recurrence settings, icons, and colors;
routines, routine items, and routine subtasks;
inbox items, completion states, exceptions, and scheduling choices;
settings such as day-boundary preferences, alert preferences, and app preferences.

This information is used to provide Brio's core planning features.

B. Calendar data, if you grant access

If you allow calendar access, Brio may read events from your Apple Calendar using EventKit in order to import them into Brio. Imported calendar information may include:

event titles;
notes;
dates and times;
all-day status;
recurrence information;
calendar identifiers needed to manage imported items.

Brio requests calendar access only if you choose to enable or use calendar import features. Brio does not use calendar access to write, edit, or delete events in your Apple Calendar unless Brio later adds that feature and separately discloses it.

C. Notification-related data

If you enable notifications, Brio may process:

your notification authorization status;
reminder configuration choices;
local notification scheduling metadata;
device messaging or push-related tokens provided through Apple and Firebase infrastructure.

Brio uses this information to schedule and deliver reminders and related notification functionality.

D. Subscription and transaction-related information

If you access premium features, Brio may process information needed to manage subscriptions and entitlements, such as:

subscription status;
purchase, trial, restore, and entitlement events;
product identifiers;
paywall interaction metadata;
limited transaction state information returned by Apple and our subscription tooling.

Brio does not collect or store your full payment card number. Payments are processed by Apple through the App Store.

E. Analytics and product usage data

Brio uses analytics tools to better understand app usage and improve the Service. This may include:

screen views;
feature usage;
creation, update, completion, scheduling, deletion, and other in-app events;
device or app session metadata;
approximate technical information about your app environment.

Analytics data may be processed by third-party analytics providers.

F. Diagnostic and technical information

To operate, secure, and improve the Service, Brio and its service providers may process technical information such as:

app version;
device type and operating system version;
language, locale, time zone, and regional settings;
identifiers needed for app functionality, analytics, messaging, or subscriptions;
logs, error information, and performance-related signals.

G. Widget and app-group data

Brio stores limited task snapshot data in a shared app-group container so that Brio widgets can display current planning information and sync widget actions back to the app. This may include:

selected planning day;
task identifiers;
task titles;
scheduling details;
completion-related metadata;
widget-generated action records.

H. iCloud/CloudKit sync data

If Brio syncs data using iCloud/CloudKit, your Brio data may be stored in your private CloudKit database associated with your Apple account. That may include tasks, routines, subtasks, recurrence data, exceptions, and related planning content.

Brio does not have access to your Apple ID credentials.

I. Information you provide when contacting us

If you contact us, we may collect:

your email address;
your message content;
attachments, screenshots, or other information you choose to send;
related correspondence history.

4. How We Use Information

We use information we collect to:

provide, operate, and maintain Brio;
create, store, sync, and display tasks, routines, reminders, widgets, and timeline views;
import calendar events that you choose to import;
schedule and manage local reminders and notification-related features;
determine premium access, process subscription events, and restore purchases;
improve features, design, stability, and performance;
measure product usage and understand feature adoption;
troubleshoot bugs, abuse, and technical problems;
comply with legal obligations and enforce our Terms of Service;
respond to support requests and communicate with you.

5. Legal Bases for Processing

Where required by applicable law, we rely on one or more of the following legal bases:

performance of a contract: to provide the Service you request;
consent: for permissions such as calendar access and notifications, and where otherwise required;
legitimate interests: to improve, secure, analyze, and operate Brio;
legal obligations: where processing is required by law.

You may withdraw permission-based access at any time in your device settings, although some features may no longer function as intended.

6. How We Share Information

We do not sell your personal information.

We may share information in the following situations:

Service providers and infrastructure partners. We may share information with vendors that help operate Brio, such as analytics, cloud, messaging, subscription, and infrastructure providers.
Apple. Apple may process information in connection with iCloud/CloudKit sync, App Store billing, widgets, and notifications.
Mixpanel. We use Mixpanel for analytics.
Firebase. We use Firebase-related services for app infrastructure and messaging-related functionality.
Superwall. We use Superwall for paywall presentation and subscription-related flows.
Legal compliance and protection. We may disclose information if required to comply with law, legal process, or a valid governmental request, or to protect rights, safety, property, users, or the Service.
Business transfers. If Brio is involved in a merger, acquisition, financing, reorganization, asset sale, or similar transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality and legal protections.

7. Permissions and Device Controls

Calendar access

You can decline or revoke calendar access at any time through iOS settings. If you revoke access, Brio will no longer be able to import new calendar events.

Notifications

You can decline or disable notifications through iOS settings. If you do, Brio's reminder features may not function fully.

iCloud

iCloud sync depends on your Apple account and device settings. You can manage iCloud availability through Apple settings. If iCloud sync is unavailable, Brio may store data locally on your device.

8. Data Retention

We retain information for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal obligations.

In practice:

data you create in Brio is generally retained until you delete it or remove the app, subject to local storage, backups, and sync behavior;
support communications may be retained as needed to address your request and maintain support records;
analytics and technical records may be retained for internal analysis, security, fraud prevention, and product improvement for limited periods consistent with business and legal needs;
iCloud/CloudKit retention may depend on your Apple account and Apple-managed systems.

Deleting the app may not immediately remove data from Apple-managed backups, iCloud systems, or third-party processors' short-term operational logs.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information processed through Brio. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your device, Apple account, and any backups or services you choose to use with Brio.

10. International Data Transfers

Brio and its service providers may process information in countries other than your own. Those countries may have data protection laws that differ from those in your jurisdiction.

Where required, we take reasonable steps intended to ensure that transferred information remains protected in accordance with applicable law.

11. Your Rights and Choices

Depending on where you live, you may have rights to:

access personal data we process about you;
request correction of inaccurate information;
request deletion of personal data;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
request portability of certain data;
lodge a complaint with a competent supervisory authority.

Because Brio stores significant app content locally and through Apple-managed systems, some requests may be most effectively handled by deleting content in the app, adjusting device permissions, or managing Apple account settings.

To make a privacy request, contact us at h.yagizdemir@icloud.com.